Frequently Asked Questions

1. What products does Coutanique offer?

Coutanique offers premium fashion essentials including t-shirts, hoodies, streetwear, casual wear, and modern everyday clothing designed for comfort and style.

2. Do you deliver across the UK?

Yes, we offer shipping across the United Kingdom. Delivery times may vary depending on your location and order volume.

3. How long does delivery take?

Most orders are delivered within 3–7 business days across the UK.

4. How can I track my order?

Once your order is dispatched, you will receive tracking details via email so you can monitor your shipment status.

5. What payment methods do you accept?

We accept secure online payments through major debit cards, credit cards, and other trusted payment gateways available at checkout.

6. Can I return or exchange an item?

Yes, if your item arrives damaged, incorrect, or has a manufacturing issue, please contact our support team for assistance regarding returns or exchanges.

7. How do I choose the correct size?

Each product includes available size options and sizing details. We recommend checking the product information carefully before placing your order.

8. How can I contact Coutanique?

You can contact our support team using the details below:

Phone: +44 141 258 4043
Email: support@coutanique.com

Address:
45 Battock Rd, Brightons, Falkirk FK2 0TA, United Kingdom

9. Are your products suitable for everyday wear?

Absolutely. Our products are designed for modern everyday comfort, streetwear styling, and versatile casual fashion.

10. Is my payment information secure?

Yes, all payments are processed through secure and encrypted payment systems to ensure customer safety and privacy.

11. Can I cancel my order after placing it?

If your order has not yet been processed or shipped, please contact us as soon as possible regarding cancellation requests.

12. Do you offer customer support?

Yes, our customer support team is available to help with product questions, order issues, delivery concerns, and general inquiries.